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Need a custom cable? Have a large order and would like to talk with someone first? Have questions? We are here to help!
How to get in touch with MCC.
Reach out to us today and elevate your business with Major Custom Cable’s unparalleled quality, outstanding service, and competitive pricing. Use the convenient information below to discover how we can tailor our top-of-the-line data and communication solutions to meet your specific needs. Don’t settle for less—choose Major Custom Cable for a transformative experience that brings value and innovation to your operations. Experience the Major Custom Cable difference now!
Useful FAQs.
Can you blind ship?
Yes, we can ship any order with no reference to Major Custom Cable on the box or packing slip at no extra cost.
Can you build Neutrik certified assemblies?
Yes, Major Custom Cable is an approved Neutrik Certified OpticalCON Assembler (COCA).
Do you have a dropship penalty?
No, we will ship your order to the address of your choosing, including third-party locations, with no penalty.
Do you require a minimum order?
Major Custom Cable has no MOQ on standard products. However, some custom items may require material MOQs. Contact us for more information.
Do you test the cables before they are shipped?
Yes, Major Custom Cable tests 100% of the cables we manufacture and ship.
From where does your product ship?
Most Major Custom Cable products ship from our headquarters in Missouri. We also have various stocking locations throughout the U.S. that we utilize to better service our customers.
How long has Major Custom Cable been in business?
Founded in 1990, Major Custom Cable is now one of the premier manufacturers of Data and Communication cables in the United States.
How much does it cost to have a cable repaired?
This depends entirely on the technology inside the assembly and the complexity of the repair. If the costs of the repair are likely to exceed the cost of replacement, your representative will let you know up front.
Is Major Custom Cable ISO Certified?
Yes, we have been ISO Certified since 2004.
What are your business hours?
Our office is open from 7:00 am to 5:00 pm CST and someone is always available to assist you with any questions you may have at 1-800-455-6224.
What is the lead time on a cable repair?
Again, this depends on the nature of the repair and the number of assemblies. However, most of our repairs are completed within 10 business days of an approved PO. Your account rep will give you an exact ship date.
What is your freight allowed policy?
We handle freight terms on a case-by-case basis. Contact us for more information.
What is your warranty?
A limited lifetime workmanship warranty is provided on all products manufactured by MCC, Inc. The warranty is limited to repairing or replacing, at MCC’s discretion, any product proven to be defective upon inspection. MCC is not responsible for components or workmanship provided by outside suppliers. Abuse, alteration, or misuse invalidates all warranties.
